Complimentary delivery across the UAE on orders above AED 200
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Questions we get asked

If the answer is not here, message us on WhatsApp and a person will reply.

How long does delivery take?

One to two working days in Dubai and Sharjah, two to four days in the other emirates. Our driver calls before arriving.

How much is delivery?

From AED 15 in Dubai, and free once your basket reaches AED 200. Other emirates are AED 20 to 30 with their own free-delivery amounts — the full list is on the Delivery & Returns page.

Can I pay cash?

Yes. Cash on delivery is available across the UAE and adds AED 5. Bank transfer is also available. Card payment is coming soon.

Are your products registered in the UAE?

Yes. Our products are registered with Dubai Municipality, and we hold a DET commercial licence that covers cosmetics trading.

Are the products safe for sensitive skin?

Most of our range is made for daily use and several products are formulated for sensitive skin. Check the description on each product, and message us if you are unsure — we would rather you asked first.

Can I return something I have opened?

For hygiene reasons we cannot take back opened skincare, makeup, devices or supplements, unless the item arrived faulty or was not what you ordered.

Where can I see the products in person?

At our kiosk in a Dubai shopping mall, with testers and a beauty consultant. Message us for today’s hours.

Do you deliver outside the UAE?

Not yet. We deliver across all seven emirates today, and the wider Gulf is next.

I run a beauty brand. Can you help me sell here?

Yes. We register products with Dubai Municipality, import them and place them in UAE retail. See the For Brands page for what it costs.

How do I track my order?

Send your order number on WhatsApp and we will tell you where it is.